How To Fix ECRM_ISU071 - No point of delivery exists for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ECRM_ISU - Messages for IS-U Contract

• Message number: 071

• Message text: No point of delivery exists for &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ECRM_ISU071 - No point of delivery exists for &1 ?

  The SAP error message ECRM_ISU071: No point of delivery exists for &1 typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when the system is unable to find a point of delivery (POD) for a specified business partner or contract account. This can happen in various scenarios, such as when trying to create a billing document, process a service order, or perform other transactions that require a valid point of delivery.
  Causes:
  
  Missing Point of Delivery: The most common cause is that the point of delivery has not been created or is not active for the specified business partner or contract account.
  Incorrect Business Partner or Contract Account: The business partner or contract account specified may not be linked to any point of delivery.
  Data Inconsistencies: There may be inconsistencies in the master data, such as incorrect status or missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to view or access the point of delivery data.
  
  Solutions:
  
  
  Check Point of Delivery Creation:
  
  Navigate to the relevant transaction (e.g., EAM or IS-U) to check if the point of delivery exists for the specified business partner or contract account.
  If it does not exist, create a new point of delivery using the appropriate transaction (e.g., EEDM for creating a point of delivery).
  
  
  
  Verify Business Partner/Contract Account:
  
  Ensure that the business partner or contract account is correctly linked to the point of delivery.
  Use transaction BP to check the details of the business partner and ensure that the point of delivery is assigned.
  
  
  
  Check Data Consistency:
  
  Use transaction SE16 or SE11 to check the relevant tables (e.g., EADR for point of delivery data) for any inconsistencies or missing entries.
  If inconsistencies are found, you may need to correct them manually or through a data correction program.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the point of delivery data. This can be checked with the security team or through transaction SU53 after the error occurs.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), EEDM (Point of Delivery Management), and EAM (Enterprise Asset Management).
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.