How To Fix ECRM_ISU018 - More than &1 results found; refine search criteria or change settings

SAP Error Message - Details

• Message type: E = Error

• Message class: ECRM_ISU - Messages for IS-U Contract

• Message number: 018

• Message text: More than &1 results found; refine search criteria or change settings

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ECRM_ISU018 - More than &1 results found; refine search criteria or change settings ?

  The SAP error message ECRM_ISU018 indicates that a search operation has returned more results than the system is configured to handle or display. This typically occurs in the context of searching for business objects, such as customer accounts, contracts, or other entities within the SAP system, particularly in the IS-U (Utilities) module.
  Cause:
  
  Too Broad Search Criteria: The search criteria used may be too broad, resulting in a large number of records being returned.
  System Configuration: The system may have a limit set on the number of results that can be displayed or processed at one time.
  Data Volume: There may be a large volume of data in the database that matches the search criteria, exceeding the threshold set by the system.
  
  Solution:
  
  
  Refine Search Criteria: 
  
  Narrow down the search parameters by adding more specific filters (e.g., date ranges, specific account types, or status).
  Use additional fields to limit the results to a more manageable number.
  
  
  
  Change System Settings:
  
  If you have the necessary permissions, you can adjust the settings in the SAP system to increase the limit on the number of results returned. This may involve changing configuration settings in the relevant transaction or customizing the search function.
  Consult with your SAP Basis or system administrator to see if adjustments can be made to the system settings.
  
  
  
  Use Pagination:
  
  If the search interface supports it, consider using pagination to view results in smaller chunks rather than all at once.
  
  
  
  Check for Filters:
  
  Ensure that any filters that may be applied are appropriate and not overly restrictive or broad.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to IS-U, such as ECRM or others related to customer management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the SAP Help Portal or relevant documentation for guidance on search functionalities and best practices for querying data in the IS-U module.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.