How To Fix ECRM_CONTR306 - More than one consumption history for contract &1 at date &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ECRM_CONTR - CRM Messages- Contract Download/Upload

• Message number: 306

• Message text: More than one consumption history for contract &1 at date &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ECRM_CONTR306 - More than one consumption history for contract &1 at date &2 ?

  The SAP error message ECRM_CONTR306 indicates that there is more than one consumption history record for a specific contract at a given date. This typically occurs in the context of contract management and consumption history tracking in SAP CRM (Customer Relationship Management).
  Cause:
  The error arises when the system finds multiple entries in the consumption history for the same contract and date. This can happen due to:
  
  Data Duplication: There may be duplicate records in the database for the same contract and date.
  Incorrect Data Entry: Manual entries or data imports may have led to multiple consumption records being created for the same date.
  System Configuration Issues: Misconfiguration in the system settings or data model could lead to unexpected behavior.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Duplicate Records:
  
  Use transaction codes like SE16 or SE16N to access the relevant database tables (e.g., ECRM_CONSUMPTION_HISTORY) and check for duplicate entries for the specified contract and date.
  Identify and remove or consolidate duplicate records as necessary.
  
  
  
  Data Correction:
  
  If duplicates are found, you may need to delete or correct the erroneous entries. Ensure that you have proper backups and authorization before making changes to the database.
  
  
  
  Review Data Entry Processes:
  
  Investigate how data is being entered into the system. If manual entry is a factor, consider implementing validation checks to prevent duplicates.
  If data is imported from external systems, review the import process to ensure it does not create duplicates.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if you are unsure about making changes, consider reaching out to SAP support for assistance. They can provide guidance based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16, SE16N, or ECRM related transactions for managing contracts and consumption history.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific fixes or updates available.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.