How To Fix ECRM_CONTR004 - No product change is active for contract &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ECRM_CONTR - CRM Messages- Contract Download/Upload

  • Message number: 004

  • Message text: No product change is active for contract &1

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ECRM_CONTR004 - No product change is active for contract &1 ?

    The SAP error message ECRM_CONTR004 indicates that there is no active product change for the specified contract. This error typically occurs in the context of contract management within SAP, particularly when dealing with changes to products associated with a contract.

    Cause:

    1. Inactive Product Change: The product change that you are trying to apply to the contract is not active. This could be due to the product change not being properly configured or activated in the system.
    2. Contract Status: The contract may be in a status that does not allow for changes to be made.
    3. Missing Configuration: There may be missing configuration settings related to product changes in the contract management module.
    4. Incorrect Contract Reference: The contract number provided may be incorrect or not exist in the system.

    Solution:

    1. Check Product Change Activation:

      • Verify if the product change you are trying to apply is active. You can do this by checking the relevant configuration settings in the SAP system.
      • Navigate to the product change management area and ensure that the product change is marked as active.
    2. Review Contract Status:

      • Check the status of the contract to ensure it allows for product changes. If the contract is in a closed or inactive state, you may need to change its status or create a new contract.
    3. Configuration Settings:

      • Review the configuration settings related to contract management and product changes. Ensure that all necessary settings are correctly configured.
    4. Correct Contract Reference:

      • Double-check the contract number you are using. Ensure that it is valid and exists in the system.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on managing product changes and contracts.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA42 (Change Contract) or VA43 (Display Contract) to manage contracts effectively.
    • SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
    • Training and Documentation: Ensure that users involved in contract management are trained on the processes and understand how to manage product changes effectively.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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