How To Fix ECRM_CONTR002 - No default product for service type &1 maintained in table &2

ECRM_CONTR002 - Overview

• Message type: E = Error

• Message class: ECRM_CONTR - CRM Messages- Contract Download/Upload

• Message number: 002

• Message text: No default product for service type &1 maintained in table &2

What causes this issue?

CRM sales integration was activated using ECRMCONTROL table As a
result, a CRM product must be activated for each contract. However, a
CRM-compatible product was not transferred to the contract, nor was a
default product for the service type maintained in the ECRMSETTINGS
table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Deactivate sales integration or maintain a default product for all the
service types.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ECRM_CONTR002 - Details

• The SAP error message ECRM_CONTR002 indicates that there is no default product maintained for a specific service type in the relevant table. This error typically arises in the context of SAP CRM (Customer Relationship Management) when trying to create or process a service contract or related document.
  
  Cause:
  The error occurs when:
  
  A service type is being processed, but there is no corresponding default product defined in the configuration.
  The relevant table (usually related to service types and products) does not have an entry for the specified service type.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Service Type Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to the relevant configuration path for service contracts or service types.
  Ensure that the service type in question has a default product assigned.
  
  
  
  Maintain Default Product:
  
  Use transaction code CRMD_ORDER or CRMD_ORDERADM_H to check the service type and see if a default product is assigned.
  If not, you can