How To Fix ECLVIEWER037 - Error displaying the additional data

SAP Error Message - Details

• Message type: E = Error

• Message class: ECLVIEWER - Message Class for ECL Viewer (EAI Wrapper)

• Message number: 037

• Message text: Error displaying the additional data

What causes this issue?

The additional data of the current document were already loaded and
should be reset to visible. An error occurred during this process.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Reload the document into the Viewer and retry to display the additional
data.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ECLVIEWER037 - Error displaying the additional data ?

  The SAP error message ECLVIEWER037 ("Error displaying the additional data") typically occurs in the context of the SAP Environment, particularly when using the SAP GUI or SAP Fiori applications. This error can arise due to various reasons, including issues with data retrieval, display settings, or system configuration.
  Causes:
  
  Data Retrieval Issues: The system may be unable to fetch the required data from the database due to connectivity issues, data corruption, or missing data.
  Authorization Problems: The user may not have the necessary permissions to view the additional data.
  Configuration Errors: There may be issues with the configuration of the SAP system or the specific application being used.
  Technical Issues: Bugs or glitches in the SAP software or the underlying database can also lead to this error.
  Network Issues: Problems with network connectivity can prevent the application from retrieving data.
  
  Solutions:
  
  Check User Authorizations: Ensure that the user has the necessary permissions to access the additional data. This can be done by reviewing the user roles and authorizations in the SAP system.
  Verify Data Integrity: Check the database for any inconsistencies or missing data that might be causing the issue. This may involve running data consistency checks or reviewing logs for errors.
  Review Configuration Settings: Ensure that the configuration settings for the application or module in question are correct. This may involve checking settings in transaction codes like SPRO or customizing settings.
  Restart the Application: Sometimes, simply restarting the SAP GUI or the application can resolve temporary glitches.
  Check Network Connectivity: Ensure that there are no network issues affecting the connection to the SAP server.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation with solutions for known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as ST22 (Dump Analysis), SM21 (System Log), and SU53 (Authorization Check).
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review the official SAP documentation for the specific module or application you are working with, as it may contain troubleshooting steps or best practices.
  
  By following these steps, you should be able to diagnose and potentially resolve the ECLVIEWER037 error in your SAP environment.