How To Fix ECLVIEWER036 - Error visualizing the additional data

SAP Error Message - Details

• Message type: E = Error

• Message class: ECLVIEWER - Message Class for ECL Viewer (EAI Wrapper)

• Message number: 036

• Message text: Error visualizing the additional data

What causes this issue?

An error occurred while the program attempted to display meta data on a
2D layer reserved for this purpose. Possibly, the SAP GUI version
installed on your computer does not support this function. You need
version 5.0 or higher.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ECLVIEWER036 - Error visualizing the additional data ?

  The SAP error message ECLVIEWER036 typically indicates an issue with visualizing additional data in the SAP system, often related to the SAP BusinessObjects or SAP Analytics Cloud environments. This error can arise due to various reasons, including configuration issues, data source problems, or user permissions.
  Causes:
  
  Data Source Issues: The data source may not be properly configured or may be unavailable.
  User Permissions: The user may not have the necessary permissions to access the additional data.
  Network Issues: There may be connectivity problems between the SAP system and the data source.
  Configuration Errors: Incorrect settings in the visualization tool or the underlying data model can lead to this error.
  Version Compatibility: There may be compatibility issues between different versions of SAP components.
  
  Solutions:
  
  
  Check Data Source Configuration:
  
  Ensure that the data source is correctly configured and accessible.
  Test the connection to the data source to confirm it is operational.
  
  
  
  Review User Permissions:
  
  Verify that the user has the necessary permissions to access the additional data.
  Adjust user roles and permissions as needed.
  
  
  
  Network Connectivity:
  
  Check for any network issues that may be preventing access to the data source.
  Ensure that firewalls or security settings are not blocking the connection.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the visualization tool to ensure they are correct.
  Check for any recent changes that may have affected the configuration.
  
  
  
  Update Software:
  
  Ensure that all relevant SAP components are up to date and compatible with each other.
  Apply any necessary patches or updates.
  
  
  
  Consult Logs:
  
  Check the application logs for more detailed error messages that can provide insights into the issue.
  Look for any specific error codes or messages that can help diagnose the problem.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support for further assistance.
  Provide them with detailed information about the error, including any logs and steps taken to troubleshoot.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for the specific version of the software you are using for more detailed troubleshooting steps.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  Training Resources: Consider training resources or courses that cover data visualization and troubleshooting in SAP environments.
  
  By following these steps, you should be able to identify and resolve the issue related to the ECLVIEWER036 error message.