How To Fix ECLVIEWER002 - ECL 3D Viewer object: &

SAP Error Message - Details

• Message type: E = Error

• Message class: ECLVIEWER - Message Class for ECL Viewer (EAI Wrapper)

• Message number: 002

• Message text: ECL 3D Viewer object: &

What causes this issue?

An error occurred in the 3D Engineering Client Viewer. The system was
unable to process an OLE Automation call correctly.
Possibly, the control was not installed properly.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ECLVIEWER002 - ECL 3D Viewer object: & ?

  The SAP error message ECLVIEWER002 typically relates to issues with the ECL (Enterprise Component Library) 3D Viewer object. This error can occur in various scenarios, often when there are problems with the rendering of 3D models or when the viewer cannot access the required resources.
  Cause:
  
  Missing or Corrupted Files: The 3D model files or related resources may be missing or corrupted.
  Configuration Issues: There may be misconfigurations in the ECL Viewer settings or in the SAP system.
  Compatibility Issues: The version of the ECL Viewer may not be compatible with the SAP system or the specific model being viewed.
  Network Issues: If the viewer is trying to access resources over a network, connectivity issues may prevent it from loading properly.
  User Permissions: The user may not have the necessary permissions to access the 3D Viewer or the associated objects.
  
  Solution:
  
  Check File Integrity: Ensure that all necessary files for the 3D model are present and not corrupted. You may need to re-upload or restore these files.
  Review Configuration: Check the configuration settings for the ECL Viewer in the SAP system. Ensure that all parameters are set correctly.
  Update Software: Make sure that you are using the latest version of the ECL Viewer and that it is compatible with your SAP system.
  Network Troubleshooting: If the viewer relies on network resources, check your network connection and ensure that all required services are accessible.
  Permissions Check: Verify that the user has the appropriate permissions to access the 3D Viewer and the objects being viewed. Adjust roles and authorizations as necessary.
  Consult Documentation: Refer to SAP documentation or support resources for specific troubleshooting steps related to the ECL Viewer.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the ECL Viewer.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Technical Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the ECLVIEWER002 error in your SAP environment.