How To Fix ECICC121 - Contact list could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: ECICC - CIC Components

• Message number: 121

• Message text: Contact list could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ECICC121 - Contact list could not be created ?

  The SAP error message ECICC121, which states "Contact list could not be created," typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Integrated Business Planning (IBP) when there is an issue with generating a contact list for a specific business process. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Data: Required data for creating the contact list may be missing or incomplete. This could include customer master data, contact information, or other relevant details.
  Authorization Issues: The user may not have the necessary authorizations to create or access the contact list.
  Configuration Issues: There may be configuration problems in the CRM or IBP system that prevent the contact list from being generated.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  System Bugs: Occasionally, bugs in the SAP software can lead to unexpected errors.
  
  Solutions:
  
  Check Data Completeness: Ensure that all required data is present and correctly maintained in the system. Verify customer and contact information.
  Review Authorizations: Check the user’s authorization roles to ensure they have the necessary permissions to create contact lists.
  Configuration Review: Review the configuration settings related to contact list generation in the SAP system. This may involve checking settings in the CRM or IBP modules.
  Error Logs: Check the system logs (transaction codes like SLG1 for application logs) for more detailed error messages that can provide insights into the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  System Restart: In some cases, restarting the application server or relevant services may resolve temporary technical issues.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches.
  Documentation: Review SAP documentation related to CRM or IBP for guidelines on managing contact lists and troubleshooting common issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.