How To Fix EC472 - Key combination SHIFT+CTRL+0 is no longer supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EC - Development environment: Menu Painter

  • Message number: 472

  • Message text: Key combination SHIFT+CTRL+0 is no longer supported

  • Show details Hide details
  • What causes this issue?

    The key combination SHIFT+CTRL+0 no longer works on Microsoft Windows
    operating systems as of Windows Vista (and subsequent versions).
    See also SAP Note 1244786.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    If possible, use a different function key for the "&V1&" function.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EC472 - Key combination SHIFT+CTRL+0 is no longer supported ?

    The SAP error message EC472, which states that the key combination SHIFT+CTRL+0 is no longer supported, typically arises when users attempt to use a keyboard shortcut that has been deprecated or removed in the current version of SAP GUI or the specific application they are using.

    Cause:

    1. Deprecated Shortcut: The specific key combination (SHIFT+CTRL+0) may have been removed in recent updates or versions of SAP GUI or the application.
    2. Configuration Changes: Changes in system settings or user profiles may lead to the unavailability of certain keyboard shortcuts.
    3. Compatibility Issues: If you are using an older version of SAP GUI with a newer SAP system, some shortcuts may not function as expected.

    Solution:

    1. Use Alternative Shortcuts: Check the SAP documentation or help files for alternative keyboard shortcuts that can perform the same function as the deprecated combination.
    2. Update SAP GUI: Ensure that you are using the latest version of SAP GUI. Sometimes, updating to the latest version can resolve issues related to deprecated features.
    3. Check User Settings: Review your user settings in SAP to see if there are any customizations or configurations that might be affecting keyboard shortcuts.
    4. Consult SAP Notes: Look for SAP Notes or Knowledge Base Articles related to this error message. SAP frequently publishes updates and fixes for known issues.
    5. Contact Support: If the issue persists, consider reaching out to your organization's SAP support team or SAP support for further assistance.

    Related Information:

    • SAP GUI Documentation: Refer to the official SAP GUI documentation for a list of supported keyboard shortcuts and any changes in recent versions.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • Training Resources: If you are new to SAP or the specific application, consider taking training courses that cover the latest features and shortcuts.

    By following these steps, you should be able to address the EC472 error and find a suitable workaround for the deprecated key combination.

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