How To Fix EBR110 - System error while saving the batch record (contact person responsible)

SAP Error Message - Details

• Message type: E = Error

• Message class: EBR - Message Class for Batch Records

• Message number: 110

• Message text: System error while saving the batch record (contact person responsible)

What causes this issue?

A system error occurred while saving the batch record. The system did
not save the data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSVERW OBJECT DOKU ID TX LANGUAGE EN

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EBR110 - System error while saving the batch record (contact person responsible) ?

  The SAP error message EBR110, which indicates a "System error while saving the batch record (contact person responsible)," typically arises in the context of batch management and electronic batch recording (EBR) processes. This error can occur due to various reasons, including system configuration issues, data inconsistencies, or technical problems.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being saved, such as missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary authorizations to save the batch record.
  System Configuration: Incorrect configuration settings in the batch management or EBR module can lead to this error.
  Technical Issues: There may be underlying technical issues, such as database locks, system performance problems, or bugs in the SAP system.
  Missing Contact Person: The error specifically mentions "contact person responsible," which may indicate that the system is unable to find or validate the contact person associated with the batch record.
  
  Solutions:
  
  Check Data Entry: Review the batch record for any missing or incorrect data. Ensure that all mandatory fields are filled out correctly.
  Verify Authorizations: Ensure that the user has the necessary permissions to create or modify batch records. This may involve checking user roles and authorizations in the SAP system.
  Review Configuration: Check the configuration settings related to batch management and EBR. Ensure that all necessary settings are correctly configured.
  Contact Person Validation: Ensure that the contact person responsible is correctly defined in the system. Check if the contact person exists and is active in the relevant master data.
  System Logs: Review system logs (transaction codes like SLG1) for more detailed error messages or warnings that could provide additional context for the issue.
  Database Locks: Check for any database locks that might be preventing the saving of the batch record. This can be done using transaction codes like SM12.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  MM02: Change Material
  COHV: Mass Processing of Production Orders
  SLG1: Application Log
  SM12: Display and Delete Locks
  
  
  Documentation: Review SAP documentation related to batch management and electronic batch recording for best practices and configuration guidelines.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to your technical support team or SAP support for further investigation.