How To Fix EBR085 - System error while reading user data of user &

SAP Error Message - Details

• Message type: E = Error

• Message class: EBR - Message Class for Batch Records

• Message number: 085

• Message text: System error while reading user data of user &

What causes this issue?

A system error occurred while reading the data of your user (&V1&).
INCLUDE NA_FU_NO OBJECT DOKU ID TX LANGUAGE EN

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSVERW OBJECT DOKU ID TX LANGUAGE EN

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EBR085 - System error while reading user data of user & ?

  The SAP error message EBR085, which states "System error while reading user data of user &", typically indicates that there is an issue with accessing or retrieving user data for a specific user in the SAP system. This can occur due to various reasons, including:
  Causes:
  
  Database Issues: There may be a problem with the database that stores user data, such as corruption or connectivity issues.
  Authorization Problems: The user or the process trying to access the user data may not have the necessary authorizations.
  User Locking: The user account may be locked or inactive, preventing access to their data.
  Configuration Errors: There may be misconfigurations in the user management settings or related modules.
  System Bugs: There could be a bug in the SAP system or a specific transaction that is causing the error.
  
  Solutions:
  
  Check User Status: Verify if the user account is active and not locked. You can do this by using transaction code SU01 to check the user details.
  Review Authorizations: Ensure that the user or the process has the necessary authorizations to access user data. You can check this using transaction SU53 to analyze authorization failures.
  Database Consistency: Check the database for any inconsistencies or issues. You may need to run database consistency checks or consult your database administrator.
  System Logs: Review the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU53 (Authorization Check), and SM21 (System Log).
  User Management: Understanding user management in SAP, including roles, profiles, and authorizations, can help in troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and potentially resolve the EBR085 error in your SAP system.