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Message type: E = Error
Message class: EBPPLOG - Message Class for Event Log
Message number: 519
Message text: Promise to pay &1 withdrawn
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EBPPLOG519
- Promise to pay &1 withdrawn ?The SAP error message EBPPLOG519, which states "Promise to pay &1 withdrawn," typically occurs in the context of the Electronic Bill Presentment and Payment (EBPP) module. This error indicates that a promise to pay that was previously established has been withdrawn or canceled.
Cause:
- User Action: The promise to pay may have been manually withdrawn by a user or through a process that cancels the promise.
- System Process: There may be a system process or job that automatically withdraws promises to pay based on certain criteria (e.g., overdue payments, account status changes).
- Data Integrity Issues: There could be issues with the data integrity in the system, such as missing or incorrect entries related to the promise to pay.
- Business Rules: The withdrawal may be due to business rules defined in the system that trigger the cancellation of promises under specific conditions.
Solution:
- Check User Actions: Verify if the promise to pay was withdrawn by a user. If so, determine the reason and whether it should be reinstated.
- Review System Logs: Check system logs or transaction history to identify any automated processes that may have led to the withdrawal.
- Re-establish Promise to Pay: If the withdrawal was not intended, you may need to re-establish the promise to pay. This can typically be done through the relevant transaction in the EBPP module.
- Consult Business Rules: Review the business rules and configurations in the system to understand why the promise was withdrawn and if any adjustments are needed.
- Data Validation: Ensure that all related data entries are correct and complete. If there are discrepancies, they should be corrected to prevent future issues.
Related Information:
By following these steps, you should be able to diagnose and address the EBPPLOG519 error effectively.
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