How To Fix EBPP_SUPPORT002 - Choose a bank for the payment

SAP Error Message - Details

• Message type: E = Error

• Message class: EBPP_SUPPORT - Support Coding for Biller Direct

• Message number: 002

• Message text: Choose a bank for the payment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EBPP_SUPPORT002 - Choose a bank for the payment ?

  The SAP error message EBPP_SUPPORT002: "Choose a bank for the payment" typically occurs in the context of Electronic Bank Payment Processing (EBPP) when a user attempts to process a payment without having selected a bank account. This error can arise in various scenarios, such as during the creation of payment proposals or when executing payment runs.
  Cause:
  
  No Bank Account Selected: The most common cause is that the user has not selected a bank account for the payment transaction.
  Configuration Issues: There may be issues with the configuration of the payment methods or bank accounts in the system.
  Missing Master Data: The vendor or customer master data may not have the necessary bank details configured.
  Authorization Issues: The user may not have the necessary authorizations to access or select bank accounts.
  
  Solution:
  
  
  Select a Bank Account:
  
  When prompted with the error, ensure that you select a valid bank account from the available options in the payment processing screen.
  Navigate to the payment proposal or payment run screen and look for the field where you can select the bank account.
  
  
  
  Check Configuration:
  
  Verify that the payment method is correctly configured in the system. This includes checking the payment method settings in the configuration (transaction code: OBPM1).
  Ensure that the bank accounts are properly assigned to the company code and payment methods.
  
  
  
  Review Master Data:
  
  Check the vendor or customer master data to ensure that the bank details are correctly maintained. You can do this using transaction codes FK03 (for vendors) or FD03 (for customers).
  Make sure that the bank account is active and valid.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and select bank accounts. This may require coordination with your SAP security team.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult the SAP documentation or help resources for further troubleshooting steps specific to your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and OBPM1 (Payment Methods in Country).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Training: Ensure that users are trained on how to properly select bank accounts and understand the payment processing workflow in SAP.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.