How To Fix EBPP_REC_INV028 - Bill &1: logged on with different vendor than specified in file &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EBPP_REC_INV - SAP Biller Direct: Bill Receipt Processing

• Message number: 028

• Message text: Bill &1: logged on with different vendor than specified in file &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EBPP_REC_INV028 - Bill &1: logged on with different vendor than specified in file &2 ?

  The SAP error message EBPP_REC_INV028 indicates that there is a mismatch between the vendor specified in the incoming file and the vendor that is currently logged into the SAP system. This error typically occurs in the context of Electronic Bill Presentment and Payment (EBPP) processes, particularly when processing invoices.
  Cause:
  The error is caused by one of the following scenarios:
  
  Vendor Mismatch: The vendor ID in the incoming file does not match the vendor ID of the user currently logged into the SAP system.
  Incorrect File: The file being processed may have been generated for a different vendor than the one the user is logged in as.
  User Role/Authorization Issues: The user may not have the appropriate permissions to process invoices for the specified vendor.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Vendor ID:
  
  Verify the vendor ID in the incoming file (file &2) and ensure it matches the vendor ID of the user logged into the SAP system.
  If the vendor ID is incorrect, you may need to correct the file or log in as the appropriate vendor.
  
  
  
  Log in as the Correct Vendor:
  
  If you need to process invoices for a different vendor, log out and log back in with the correct vendor credentials.
  
  
  
  Review File Generation Process:
  
  Ensure that the process generating the incoming file is correctly associating the vendor ID with the file. This may involve checking the source system or the process that creates the file.
  
  
  
  User Authorization:
  
  Check if the user has the necessary authorizations to process invoices for the specified vendor. If not, you may need to adjust the user roles or permissions.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or guidelines related to EBPP and invoice processing to ensure compliance with the expected processes.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FB60 (Enter Incoming Invoice) or FB70 (Enter Outgoing Invoice) to manually check or process invoices.
  SAP Notes: Check for any SAP Notes related to EBPP or the specific error message for additional troubleshooting steps or patches.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the EBPP_REC_INV028 error.