How To Fix EB813 - Reversal of print document &1 is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 813

• Message text: Reversal of print document &1 is not permitted

What causes this issue?

The reversal lock indicator is set for print document &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The reversal lock indicator is set for print documents for grid usage
bills if the indicator is set in the service provider agreement for the
invoicing service provider.
It is automatically deselected when you process a payment or
non-paymentadvice note for the document. You can also deselect the
indicator manually using transaction EA40.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB813 - Reversal of print document &1 is not permitted ?

  The SAP error message EB813, which states "Reversal of print document &1 is not permitted," typically occurs when there is an attempt to reverse a print document that is not allowed to be reversed in the system. This can happen for various reasons, including:
  Causes:
  
  Document Status: The print document may be in a status that does not allow for reversal. For example, if the document has already been processed or archived, it may not be eligible for reversal.
  Configuration Settings: The system configuration may restrict the reversal of certain types of print documents based on business rules or settings defined in the system.
  Document Type: Certain document types may inherently not allow reversals due to their nature (e.g., invoices, delivery notes).
  Authorization Issues: The user attempting the reversal may not have the necessary permissions to perform this action.
  
  Solutions:
  
  Check Document Status: Verify the status of the print document in question. If it has already been processed or archived, you may need to follow a different procedure to handle it.
  Review Configuration: Consult with your SAP administrator or functional consultant to review the configuration settings related to print documents. They may need to adjust settings to allow for reversals if appropriate.
  Use Alternative Methods: If reversal is not permitted, consider using alternative methods to correct the issue, such as creating a new document to offset the original one.
  Check User Permissions: Ensure that the user has the necessary authorizations to perform the reversal. If not, the user may need to request additional permissions from the system administrator.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing print documents, such as SP01 (Spool Request) or NACE (Output Types).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Documentation: Review SAP documentation or help files for more information on handling print documents and their statuses.
  
  If the issue persists after checking these aspects, it may be beneficial to consult with SAP support or your internal SAP team for further assistance.