How To Fix EB800 - Invoicing document cannot be reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 800

• Message text: Invoicing document cannot be reversed

What causes this issue?

True document &v2& has already been posted for statistical request
document &v2&. Therefore you cannot reverse the invoicing document.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Reverse the true charges document &v2&.
Reverse the statistical request document &v1&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB800 - Invoicing document cannot be reversed ?

  The SAP error message EB800, which states "Invoicing document cannot be reversed," typically occurs when there are issues related to the invoicing process in SAP. This error can arise due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  
  Document Status: The invoicing document may be in a status that does not allow reversal. For example, if the document has already been cleared or settled, it cannot be reversed.
  
  
  Posting Period: The posting period for the invoice may be closed. If the invoice belongs to a closed period, SAP will not allow any changes or reversals.
  
  
  Document Type Restrictions: Certain document types may have restrictions on reversals. Check if the document type used for the invoice allows for reversal.
  
  
  Dependencies on Other Documents: The invoicing document may be linked to other documents (like payment documents) that prevent it from being reversed.
  
  
  Authorization Issues: The user attempting to reverse the document may not have the necessary authorizations to perform the reversal.
  
  
  Solutions:
  
  
  Check Document Status: Review the status of the invoicing document. If it is cleared or settled, you may need to reverse the clearing or settlement first.
  
  
  Open Posting Period: Ensure that the posting period for the invoice is open. If it is closed, you may need to open the period or use a special transaction to reverse the document.
  
  
  Review Document Type: Check the configuration of the document type used for the invoice. If it does not allow reversals, you may need to consult with your SAP administrator to change the settings.
  
  
  Check Dependencies: Investigate if there are any linked documents that are preventing the reversal. You may need to reverse or adjust those documents first.
  
  
  Authorization Check: Ensure that the user has the necessary permissions to reverse the document. If not, contact your SAP security administrator to grant the required authorizations.
  
  
  Use Alternative Transactions: If the standard reversal transaction does not work, consider using alternative methods, such as creating a credit memo or using a different transaction code that may allow for adjustments.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (Reverse Document), FBRA (Reset Cleared Items), and others that may be applicable to your situation.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message EB800. SAP frequently updates its knowledge base with solutions for common problems.
  
  
  Consult Documentation: Review SAP documentation or help files related to invoicing and document management for additional insights.
  
  
  Engage Support: If the issue persists, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  By systematically addressing the potential causes and applying the appropriate solutions, you should be able to resolve the EB800 error in SAP.