How To Fix EB359 - Lock for process &1 for contract account &2 from R582 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 359

• Message text: Lock for process &1 for contract account &2 from R582 does not exist

What causes this issue?

A lock was set for process &V1& and contract account &V2& during
invoicing
in event R582. This lock cannot be deleted, since
it has been changed in the meantime. Reason &V3&, period &V4&.

System Response

The lock is not deleted.

How to fix this error?

Check the locks for process &V1& and contract account &V2& ,
and delete them manually if required.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB359 - Lock for process &1 for contract account &2 from R582 does not exist ?

  The SAP error message EB359 indicates that there is a lock for a process that does not exist for a specific contract account. This error typically arises in the context of contract account processing, particularly when dealing with billing or payment processes in SAP's Financial Accounting (FI) module.
  Cause:
  
  Lock Entry Missing: The error suggests that the system is trying to access a lock entry for a process that has either not been created or has been deleted. This can happen if the process was interrupted or if there was an inconsistency in the system.
  Concurrency Issues: If multiple users or processes are trying to access the same contract account simultaneously, it may lead to issues with lock management.
  System Configuration: Incorrect configuration in the contract account processing or billing settings can lead to this error.
  Database Issues: There may be underlying database issues that prevent the lock from being created or recognized.
  
  Solution:
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. If there are any stale or orphaned locks, they can be deleted.
  Reprocess the Transaction: If the error occurred during a specific transaction, try to reprocess it after ensuring that there are no locks on the contract account.
  Review Configuration: Check the configuration settings related to contract accounts and billing processes to ensure they are set up correctly.
  System Restart: In some cases, a system restart may help clear any temporary issues related to locks.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it is affecting business operations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries), SE11 (for data dictionary), and SE80 (for object navigator) to investigate further.
  SAP Documentation: Review SAP documentation related to contract account management and locking mechanisms to understand how locks are managed in the system.
  User Authorizations: Ensure that users have the necessary authorizations to access and modify contract accounts, as insufficient permissions can also lead to errors.
  
  By following these steps, you should be able to diagnose and resolve the EB359 error in your SAP system.