How To Fix EB285 - First completely reverse the previous print documents

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 285

• Message text: First completely reverse the previous print documents

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EB285 - First completely reverse the previous print documents ?

  The SAP error message EB285, which states "First completely reverse the previous print documents," typically occurs when you attempt to print a document that has already been printed or partially processed. This error is common in scenarios involving financial documents, such as invoices or payment documents, where the system requires that any previous print actions be fully reversed before proceeding with a new print request.
  Cause:
  
  Previous Print Document Exists: The document you are trying to print has already been printed, and the system requires that the previous print action be reversed.
  Partial Reversal: If there was a previous attempt to reverse the document, it may not have been completed successfully, leading to this error.
  Document Status: The document may be in a status that does not allow for reprinting until the previous print is fully reversed.
  
  Solution:
  
  
  Reverse Previous Print:
  
  Navigate to the transaction or report where the document was printed.
  Look for an option to reverse or cancel the previous print document. This may involve using a specific transaction code (e.g., FB08 for reversing financial documents).
  Ensure that the reversal is completed successfully.
  
  
  
  Check Document Status:
  
  Use transaction codes like FB03 (Display Document) to check the status of the document.
  Ensure that there are no pending actions or statuses that would prevent reprinting.
  
  
  
  Consult with SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (Reverse Document), FB03 (Display Document), and others that may be pertinent to your specific SAP module.
  Documentation: Review SAP documentation or user manuals related to document printing and reversal processes for your specific module (e.g., FI, MM).
  User Permissions: Ensure that you have the necessary permissions to reverse documents and perform printing actions in SAP.
  
  By following these steps, you should be able to resolve the EB285 error and proceed with your printing tasks in SAP.