How To Fix EB247 - Currency of on-site document not the same as billing doc. (DocNo &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 247

• Message text: Currency of on-site document not the same as billing doc. (DocNo &1)

What causes this issue?

During invoicing of an on-site billing document, the system has
determined that the currency of the on-site billing document is
different to the currency in the system billing document.
The print document cannot be corrected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the external billing system is billing in the transaction
currency of the contract account, and create an external billing
document.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB247 - Currency of on-site document not the same as billing doc. (DocNo &1) ?

  The SAP error message EB247 indicates that there is a mismatch between the currency of an on-site document and the currency of the billing document. This typically occurs in scenarios where financial documents are being processed, such as in billing or invoicing, and the system expects both documents to be in the same currency for proper processing.
  Cause:
  
  Currency Mismatch: The most common cause is that the on-site document (e.g., a service order, delivery, or other related document) is in a different currency than the billing document.
  Configuration Issues: There may be configuration settings in the SAP system that allow for different currencies in related documents, but they are not set up correctly.
  Data Entry Errors: Manual entry errors during the creation of either document can lead to discrepancies in currency.
  Master Data Issues: The customer or vendor master data may have different currency settings that are not aligned.
  
  Solution:
  
  Check Document Currencies: Review the currencies of both the on-site document and the billing document. Ensure they match.
  Adjust Currency in Document: If the on-site document is in the wrong currency, you may need to change it to match the billing document's currency. This may involve creating a new document or adjusting the existing one.
  Review Configuration: Check the configuration settings in the SAP system related to currency handling for billing and on-site documents. Ensure that they are set up to allow for the same currency.
  Correct Master Data: Verify the customer or vendor master data to ensure that the currency settings are consistent and correct.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling currency issues in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VF01 (Create Billing Document) or VA03 (Display Sales Order) to review the documents in question.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to currency handling.
  User Roles and Permissions: Ensure that the user has the necessary permissions to make changes to the documents or configurations.
  Testing: After making changes, conduct tests to ensure that the issue is resolved and that the documents can be processed without errors.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.