How To Fix EB231 - Different on-site billing Customizing for billing documents (CA &1)

EB231 - Overview

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 231

• Message text: Different on-site billing Customizing for billing documents (CA &1)

What causes this issue?

You want to invoice contract account &v1&. Several documents exist that
were billed with different on-site billing Customizing settings.
These documents cannot be invoiced jointly.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Invoice the billing documents from the contract account individually.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EB231 - Details

• The SAP error message EB231 indicates that there is a discrepancy in the on-site billing customization settings for billing documents. This error typically arises when there are inconsistencies in the configuration settings for billing types, particularly in the context of on-site billing processes.
  
  Cause:
  The error message EB231 usually occurs due to one or more of the following reasons:
  
  Inconsistent Customizing Settings: The settings for on-site billing may not be uniformly defined across different billing types or organizational units.
  Missing Configuration: Certain required configuration settings for billing documents may be missing or incorrectly set up.
  Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), there may be inconsistencies in the transport process.
  User Authorizations: Sometimes, the user may not have the necessary authorizations to access or modify the billing configuration settings.
  
  
  Solution:
  To resolve the EB231 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide