How To Fix EB231 - Different on-site billing Customizing for billing documents (CA &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 231

• Message text: Different on-site billing Customizing for billing documents (CA &1)

What causes this issue?

You want to invoice contract account &v1&. Several documents exist that
were billed with different on-site billing Customizing settings.
These documents cannot be invoiced jointly.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Invoice the billing documents from the contract account individually.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB231 - Different on-site billing Customizing for billing documents (CA &1) ?

  The SAP error message EB231 indicates that there is a discrepancy in the on-site billing customization settings for billing documents. This error typically arises when there are inconsistencies in the configuration settings for billing types, particularly in the context of on-site billing processes.
  Cause:
  The error message EB231 usually occurs due to one or more of the following reasons:
  
  Inconsistent Customizing Settings: The settings for on-site billing may not be uniformly defined across different billing types or organizational units.
  Missing Configuration: Certain required configuration settings for billing documents may be missing or incorrectly set up.
  Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), there may be inconsistencies in the transport process.
  User Authorizations: Sometimes, the user may not have the necessary authorizations to access or modify the billing configuration settings.
  
  Solution:
  To resolve the EB231 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for billing document configuration.
  Verify that the settings for on-site billing are consistent across all relevant billing types and organizational units.
  
  
  
  Review Billing Type Configuration:
  
  Ensure that all billing types used in your processes are correctly configured. This includes checking the settings for item categories, account determination, and pricing procedures.
  
  
  
  Transport Consistency:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings. Ensure that all necessary objects were transported correctly.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the appropriate authorizations to access and modify the billing configuration settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific billing types and on-site billing processes to ensure that all necessary configurations are in place.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the billing documents can be processed without errors.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration settings.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for billing processes to understand the required configurations better.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP functional consultant who specializes in billing and invoicing processes for further assistance.