How To Fix EB228 - Total amount &1 in print document &4 is not the same as sum in line &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 228

• Message text: Total amount &1 in print document &4 is not the same as sum in line &2

What causes this issue?

Total amount &V1& from the header of print document &V4& is different to
the total amounts in the selected print document lines &V2&. (Contract
account &V3&).

System Response

If this error message occurs during invoicing, the document cannot be
posted.
Processing is terminated

How to fix this error?

Note:
The message text and the message number
The transaction/report
The entries that lead to this error
Send a problem message with this information to SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB228 - Total amount &1 in print document &4 is not the same as sum in line &2 ?

  The SAP error message EB228 indicates a discrepancy between the total amount in a print document and the sum of the individual line items. This error typically arises in the context of billing documents, invoices, or other financial documents where amounts are calculated and printed.
  Cause:
  
  Data Entry Errors: There may be mistakes in the amounts entered for individual line items, leading to a mismatch with the total amount.
  Changes After Calculation: If the total amount was calculated before changes were made to the line items (e.g., discounts, additional charges), the total may not reflect the current line item amounts.
  Rounding Issues: Rounding differences in calculations can sometimes lead to discrepancies between the total and the sum of the line items.
  Document Modifications: If the document was modified after the initial calculation (e.g., adding or removing line items), the total may not have been updated accordingly.
  Configuration Issues: There may be issues with the configuration of the pricing procedure or the way totals are calculated in the system.
  
  Solution:
  
  Review Line Items: Check each line item in the document to ensure that the amounts are entered correctly and that there are no discrepancies.
  Recalculate Totals: If changes were made to the line items, recalculate the total amount to ensure it matches the sum of the line items.
  Check for Rounding: Investigate if rounding settings are causing the discrepancy and adjust them if necessary.
  Document Reprocessing: If the document has been modified, consider reprocessing it to ensure that all calculations are up to date.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the pricing procedure and ensure it is set up correctly.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VF02 (Change Billing Document) or VF03 (Display Billing Document) to review and edit the billing documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Debugging: If you have access to debugging tools, you can trace the calculation process to identify where the discrepancy occurs.
  User Documentation: Refer to SAP user documentation for guidelines on handling billing documents and understanding pricing procedures.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.