How To Fix EB210 - Customer include returned with errors for a print document line item

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 210

• Message text: Customer include returned with errors for a print document line item

What causes this issue?

You have maintained the customer include structure for a print document
line in event R436. However, no customer include document line was found
for an original print document line.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check event R436. Document line items cannot be delete in the event.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB210 - Customer include returned with errors for a print document line item ?

  The SAP error message EB210, which states "Customer include returned with errors for a print document line item," typically indicates that there is an issue with the data being processed for a print document, often related to the customer-specific enhancements or includes that are part of the print program.
  Causes:
  
  Data Issues: There may be missing or incorrect data in the fields that are being processed for the print document. This could include customer master data, sales order data, or other related documents.
  Custom Code Errors: If there are custom enhancements (user exits, BADIs, etc.) that are being executed during the print process, they may contain errors or may not handle certain data correctly.
  Configuration Issues: Incorrect configuration in the print layout or the associated print program can lead to this error.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain data or execute certain functions, leading to errors.
  
  Solutions:
  
  Check Data: Review the data being processed for the print document. Ensure that all required fields are populated correctly and that there are no inconsistencies.
  Debugging: If you have access to the development environment, you can debug the print program to identify where the error is occurring. Look for any custom code that might be causing the issue.
  Review Custom Enhancements: If there are any custom enhancements or modifications, review them for errors. Ensure that they are correctly handling the data and not causing any runtime errors.
  Check Configuration: Verify the configuration settings for the print program and layout. Ensure that they are set up correctly and that there are no missing components.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be known issues or patches available.
  User Authorizations: Ensure that the user has the necessary authorizations to execute the print program and access the required data.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to investigate the print program and any associated includes or enhancements.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  Documentation: Review the documentation for the specific print program you are using to understand its requirements and any known issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or development team for further investigation.