How To Fix EB164 - Print document (&1) does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 164

• Message text: Print document (&1) does not exist

What causes this issue?

Print document &V1& does not exist in the database.

System Response

If you created the specified record in a previous step, the update
process cannot be completed. This update may have terminated.
Depending on the circumstances it is also possible that the print
document was already archived.

How to fix this error?

If the update process is delayed, wait until the update of the relevant
record is completed.
If the update process terminated, determine the reason for termination.
If the print document was already archived, go to the archive by
choosing <LS>Goto -> Print document from archive</>.
The entry may simply be incorrect. Check your entry.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB164 - Print document (&1) does not exist ?

  The SAP error message EB164, which states "Print document (&1) does not exist," typically occurs when the system is unable to find a print document associated with the specified identifier. This can happen in various contexts, such as when trying to print a document, generate a report, or access a print preview.
  Causes:
  
  Missing Print Document: The print document may not have been created or saved in the system.
  Incorrect Document Number: The document number provided in the error message may be incorrect or mistyped.
  Document Deletion: The print document may have been deleted or archived, making it unavailable for printing.
  Authorization Issues: The user may not have the necessary permissions to access the print document.
  System Configuration: There may be issues with the configuration of the print settings or output devices in the SAP system.
  
  Solutions:
  
  Verify Document Number: Check the document number provided in the error message to ensure it is correct. If it is incorrect, use the correct number to access the document.
  Check Document Existence: Use transaction codes like SP01 (Spool Request) or SP02 (Spool Request Management) to check if the print document exists in the system.
  Recreate the Document: If the document does not exist, you may need to recreate it. This could involve reprocessing the transaction that generates the print document.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and print the document. This may involve checking user roles and permissions.
  Review System Configuration: Check the configuration settings for print output in the SAP system. Ensure that the output device is correctly configured and that the print settings are appropriate.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SP01, SP02, and NACE (for output types) to manage and troubleshoot print documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to print document errors. SAP Notes can provide specific guidance or solutions for particular versions of SAP.
  Documentation: Refer to SAP documentation for details on print management and output control, which can provide insights into how print documents are generated and managed.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical support team for further assistance.