How To Fix EB138 - Conversion of link data for print document/CA documents has started

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 138

• Message text: Conversion of link data for print document/CA documents has started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB138 - Conversion of link data for print document/CA documents has started ?

  The SAP error message EB138, which states "Conversion of link data for print document/CA documents has started," typically indicates that there is an issue related to the conversion of linked data for print documents or customer account (CA) documents in the SAP system. This message is often part of a larger process and may not necessarily indicate a critical error but rather a status update or warning.
  Possible Causes:
  
  Data Conversion Issues: There may be issues with the data being converted, such as incorrect formats or missing data.
  System Configuration: The SAP system may not be properly configured to handle the specific document types or data links.
  Performance Issues: If the system is under heavy load, the conversion process may take longer than expected, leading to this message being displayed.
  Authorization Issues: The user may not have the necessary permissions to access or convert the linked data.
  Software Bugs: There may be bugs in the SAP version being used that affect the conversion process.
  
  Solutions:
  
  Check Data Integrity: Ensure that the data being processed is complete and in the correct format. Look for any missing or corrupted data.
  Review Configuration Settings: Verify that the SAP system is configured correctly for handling print documents and CA documents. This may involve checking settings in the relevant modules.
  Monitor System Performance: Check the system performance and resource usage. If the system is slow, consider optimizing performance or scheduling the conversion during off-peak hours.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the conversion. This may involve checking roles and permissions in the SAP system.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that address known issues with the conversion process. Applying these updates may resolve the problem.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide specific guidance based on the version and configuration of your SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE38 (ABAP Editor) for checking custom programs or SE11 (Data Dictionary) for examining table structures.
  Logs and Traces: Check system logs (SM21) and application logs (SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Documentation: Review SAP documentation related to print documents and CA documents for any specific requirements or known issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the EB138 error message in SAP.