How To Fix EB065 - No billing documents were reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 065

• Message text: No billing documents were reversed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EB065 - No billing documents were reversed ?

  The SAP error message EB065 ("No billing documents were reversed") typically occurs when you attempt to reverse a billing document, but the system cannot find any billing documents that meet the criteria for reversal. This can happen for several reasons. Below are some common causes, potential solutions, and related information:
  Causes:
  
  No Existing Billing Document: The billing document you are trying to reverse does not exist or has already been reversed.
  Incorrect Document Number: The document number you entered may be incorrect or does not correspond to a billing document.
  Billing Document Status: The billing document may be in a status that does not allow for reversal (e.g., it has been settled or cleared).
  Authorization Issues: The user may not have the necessary authorizations to reverse the billing document.
  Document Type Restrictions: Certain document types may not be eligible for reversal based on configuration settings.
  
  Solutions:
  
  Verify Document Existence: Check if the billing document you are trying to reverse actually exists in the system. You can do this by using transaction codes like VF03 (Display Billing Document).
  Check Document Status: Ensure that the billing document is in a status that allows for reversal. If it has been settled or cleared, you may need to take additional steps to reverse it.
  Correct Document Number: Double-check the document number you are entering for any typos or errors.
  Review Authorizations: Ensure that you have the necessary permissions to perform the reversal. If not, contact your system administrator to grant the required access.
  Consult Configuration: If the document type is restricted from being reversed, consult with your SAP configuration team to understand the settings and whether adjustments can be made.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) for managing billing documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to billing document reversals. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation or help files related to billing and invoicing processes for additional guidance on handling billing documents.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the billing module.