How To Fix EARC024 - Internal error while requesting a new object from the archive

SAP Error Message - Details

• Message type: E = Error

• Message class: EARC - IS-U: Archiving

• Message number: 024

• Message text: Internal error while requesting a new object from the archive

What causes this issue?

IS-U Archiving:
An error occured while requesting a new object from the archive.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Make a note of:
the message text and message number
the name of the archiving object and
the number of the archive file for which this message occured.
Send a problem message to SAP with the above details.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EARC024 - Internal error while requesting a new object from the archive ?

  The SAP error message EARC024, which indicates an "Internal error while requesting a new object from the archive," typically arises in the context of SAP Archive Management. This error can occur due to various reasons, including issues with the archive object, problems with the archive file, or inconsistencies in the database.
  Causes:
  
  Corrupted Archive Files: The archive files may be corrupted or not properly formatted, leading to issues when the system tries to access them.
  Database Inconsistencies: There may be inconsistencies in the database that prevent the system from retrieving the requested object.
  Configuration Issues: Incorrect configuration settings in the Archive Management settings can lead to errors when trying to access archived objects.
  Authorization Issues: The user may not have the necessary authorizations to access the archived objects.
  System Bugs: There may be bugs in the SAP system or specific versions that lead to this error.
  
  Solutions:
  
  Check Archive Files: Verify the integrity of the archive files. If they are corrupted, you may need to restore them from a backup or recreate them.
  Database Consistency Check: Perform a consistency check on the database to identify and resolve any inconsistencies. This can often be done using transaction codes like DB02 or DBACOCKPIT.
  Review Configuration: Check the Archive Management configuration settings in transaction SARA. Ensure that the settings are correct and that the archive object is properly defined.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the archived objects. This can be checked in transaction SU01.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and system information.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration), SARI (Archive Information), and SLG1 (Application Log) for troubleshooting.
  Documentation: Review SAP documentation related to Archive Management for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the EARC024 error in your SAP system.