How To Fix EAPP_BPEM012 - &1 of &2 clarification cases not completed

SAP Error Message - Details

• Message type: E = Error

• Message class: EAPP_BPEM - Messages for IS-U BPEM Applications

• Message number: 012

• Message text: &1 of &2 clarification cases not completed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAPP_BPEM012 - &1 of &2 clarification cases not completed ?

  The SAP error message EAPP_BPEM012 indicates that there are clarification cases that have not been completed in the Business Process Exception Management (BPEM) module. This error typically arises in scenarios where there are outstanding tasks or issues that need to be resolved before proceeding with a business process.
  Cause:
  
  Incomplete Clarification Cases: The primary cause of this error is that there are clarification cases that have not been fully processed or resolved. This could be due to missing information, unresolved issues, or tasks that have not been completed.
  Workflow Issues: There may be issues in the workflow that prevent the clarification cases from being completed.
  User Permissions: The user may not have the necessary permissions to complete the clarification cases.
  System Configuration: Incorrect configuration settings in the BPEM module may lead to this error.
  
  Solution:
  
  Review Clarification Cases: Check the clarification cases mentioned in the error message. Identify which cases are incomplete and review their status.
  Complete Outstanding Tasks: Ensure that all tasks associated with the clarification cases are completed. This may involve providing additional information, resolving issues, or taking necessary actions as required.
  Check User Permissions: Verify that the user has the appropriate permissions to complete the clarification cases. If not, contact your system administrator to adjust the permissions.
  Workflow Monitoring: Use the workflow monitoring tools in SAP to check for any issues in the workflow that may be preventing the completion of the clarification cases.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling clarification cases in BPEM.
  System Configuration Review: If the issue persists, review the system configuration settings related to BPEM to ensure they are set up correctly.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Ensure that users are trained on how to handle clarification cases effectively to prevent similar issues in the future.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to your SAP support team for further investigation.