How To Fix EAMS_NAV002 - No external key provided; internal ID could not be retrieved

EAMS_NAV002 - Overview

• Message type: E = Error

• Message class: EAMS_NAV -

• Message number: 002

• Message text: No external key provided; internal ID could not be retrieved

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE NA_SYSTVERW1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EAMS_NAV002 - Details

• The SAP error message EAMS_NAV002: No external key provided; internal ID could not be retrieved typically occurs in the context of Asset Management or related modules when the system is unable to find a corresponding internal ID for an external key that is expected to be provided. This can happen in various scenarios, such as when trying to access or navigate to an asset or equipment record.
  Causes:
  
  Missing External Key: The external key (like an asset number or equipment number) is not provided in the transaction or function you are trying to execute.
  Data Inconsistency: There may be inconsistencies in the data where the external key does not match any existing records in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the data associated with the external key.
  
  Configuration Issues: There may be configuration issues in the system that prevent the proper mapping of external keys to internal