How To Fix EAMS_NAV001 - Mapping from external key to internal ID failed

SAP Error Message - Details

• Message type: E = Error

• Message class: EAMS_NAV -

• Message number: 001

• Message text: Mapping from external key to internal ID failed

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE NA_SYSTVERW1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EAMS_NAV001 - Mapping from external key to internal ID failed ?

  The SAP error message EAMS_NAV001 ("Mapping from external key to internal ID failed") typically occurs in the context of Asset Management or when dealing with external data sources that need to be mapped to internal SAP identifiers. This error indicates that the system was unable to find a corresponding internal ID for the provided external key.
  Causes:
  
  Missing Mapping: The external key provided does not have a corresponding internal ID in the SAP system. This could be due to data not being loaded or mapped correctly.
  Incorrect External Key: The external key being used may be incorrect or formatted improperly, leading to a failure in the mapping process.
  Data Synchronization Issues: If the external data source has not been synchronized with the SAP system, the internal IDs may not be updated or available.
  Configuration Issues: There may be configuration issues in the mapping settings between the external system and SAP.
  
  Solutions:
  
  Verify External Key: Check the external key being used to ensure it is correct and exists in the external system.
  Check Mapping Configuration: Review the mapping configuration in SAP to ensure that the external keys are correctly mapped to the internal IDs.
  Data Load: If the external key is valid but not found in SAP, ensure that the relevant data has been loaded into the SAP system. This may involve running data import processes or synchronization jobs.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on how to configure external key mappings.
  Debugging: If you have access to debugging tools, you can trace the process to identify where the mapping is failing.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for assistance.
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to check the relevant tables and mappings.
  Tables: Look into tables that store mapping information, such as T001 (Company Codes) or any custom tables that may be used for external key mappings.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  By following these steps, you should be able to diagnose and resolve the EAMS_NAV001 error in your SAP system.