How To Fix EAMS_CHANGE_DOCU004 - Time zone has been defined incorrectly. Change doc time might be shifted.

SAP Error Message - Details

• Message type: E = Error

• Message class: EAMS_CHANGE_DOCU - Message class for Change Documents processing

• Message number: 004

• Message text: Time zone has been defined incorrectly. Change doc time might be shifted.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAMS_CHANGE_DOCU004 - Time zone has been defined incorrectly. Change doc time might be shifted. ?

  The SAP error message EAMS_CHANGE_DOCU004 indicates that there is an issue with the time zone configuration in the system. This error typically arises when the time zone settings for the change document are not aligned correctly, which can lead to discrepancies in the timestamps of change documents.
  Cause:
  
  Incorrect Time Zone Configuration: The time zone settings in the SAP system may not be set correctly for the user or the system itself.
  User Profile Settings: The user profile may have a different time zone setting than what is configured in the system.
  System Time Zone Settings: The server or system time zone may not match the expected time zone for the application or user.
  
  Solution:
  
  
  Check User Profile Settings:
  
  Go to transaction SU01 (User Maintenance).
  Enter the user ID and click on the "Change" button.
  Navigate to the "Defaults" tab and check the "Time Zone" field. Ensure it is set to the correct time zone.
  
  
  
  Check System Time Zone Settings:
  
  Use transaction RZ10 to check the profile parameters.
  Look for the parameter timezone and ensure it is set to the correct value for your region.
  
  
  
  Adjust Time Zone in Customizing:
  
  If you have access to the customizing settings, navigate to SPRO > SAP Reference IMG > Cross-Application Components > Time Zones.
  Ensure that the time zones are defined correctly and that there are no overlaps or misconfigurations.
  
  
  
  Check Change Document Settings:
  
  Review the settings related to change documents in the relevant application area to ensure that they are configured to use the correct time zone.
  
  
  
  Restart the Application: After making changes, it may be necessary to restart the application or log out and log back in to ensure that the new settings take effect.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on time zone configurations.
  Documentation: Review SAP documentation related to time zone settings and change document management for further insights.
  Testing: After making changes, perform tests to ensure that the error no longer occurs and that change documents are being recorded with the correct timestamps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.