How To Fix EAM_WF193 - Error getting dialog task for dec.option &1, activity &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EAM_WF - Messages for EAM Workflow

• Message number: 193

• Message text: Error getting dialog task for dec.option &1, activity &2

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAM_WF193 - Error getting dialog task for dec.option &1, activity &2 ?

  The SAP error message EAM_WF193 typically occurs in the context of the SAP Enterprise Asset Management (EAM) module, particularly when dealing with workflows. The error indicates that the system is unable to retrieve a dialog task for a decision option and activity specified in the message.
  Cause:
  The error can be caused by several factors, including:
  
  Missing or Inactive Workflow: The workflow associated with the decision option or activity may not be active or may not exist in the system.
  Configuration Issues: There may be configuration issues in the workflow settings or in the task definitions.
  Authorization Issues: The user may not have the necessary authorizations to access the dialog task.
  Technical Issues: There could be technical issues such as inconsistencies in the workflow definitions or problems with the underlying database.
  
  Solution:
  To resolve the EAM_WF193 error, you can take the following steps:
  
  
  Check Workflow Configuration:
  
  Go to the workflow definition in transaction SWDD (Workflow Builder) and ensure that the workflow is correctly configured and active.
  Verify that the decision option and activity specified in the error message are correctly defined in the workflow.
  
  
  
  Check Task Definitions:
  
  Use transaction PFTC (Task Maintenance) to check if the dialog task associated with the decision option is defined and active.
  Ensure that the task is correctly linked to the workflow.
  
  
  
  Review Authorizations:
  
  Check the user’s authorizations using transaction SU53 or SU01 to ensure that they have the necessary permissions to execute the workflow and access the dialog task.
  
  
  
  Check for Technical Issues:
  
  Look for any inconsistencies in the workflow definitions or any transport issues that may have occurred.
  You can also check the system logs (transaction SLG1) for any additional error messages that may provide more context.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  PFTC: Task Maintenance
  SU53: Authorization Check
  SLG1: Application Log
  
  
  
  Documentation: Review the SAP Help Portal for documentation related to workflows in EAM for more detailed guidance on configuration and troubleshooting.
  
  
  By following these steps, you should be able to identify and resolve the cause of the EAM_WF193 error in your SAP system.