How To Fix EAM_WF109 - Error reading completion timestamp of workitem &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EAM_WF - Messages for EAM Workflow

• Message number: 109

• Message text: Error reading completion timestamp of workitem &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAM_WF109 - Error reading completion timestamp of workitem &1 ?

  The SAP error message EAM_WF109 indicates that there is an issue with reading the completion timestamp of a work item in the Enterprise Asset Management (EAM) module. This error typically arises during the processing of work items in workflows, particularly when the system is unable to retrieve the necessary timestamp information for a specific work item.
  Causes:
  
  Data Inconsistency: The work item may not have a valid completion timestamp due to data inconsistencies or corruption in the database.
  Workflow Configuration Issues: There may be issues with the configuration of the workflow that is processing the work item.
  Authorization Issues: The user or process attempting to read the work item may not have the necessary authorizations to access the completion timestamp.
  System Performance Issues: If the system is under heavy load, it may lead to timeouts or failures in retrieving data.
  Database Issues: Problems with the underlying database, such as locks or corruption, can prevent the retrieval of the required data.
  
  Solutions:
  
  Check Work Item Status: Verify the status of the work item in question. Ensure that it is not in a locked or inconsistent state.
  Review Workflow Configuration: Check the configuration of the workflow to ensure that it is set up correctly and that all necessary steps are defined.
  Authorization Check: Ensure that the user or process has the necessary authorizations to access the work item and its associated data.
  Database Consistency Check: Run consistency checks on the database to identify and resolve any issues that may be affecting data retrieval.
  System Performance Monitoring: Monitor system performance and check for any bottlenecks that may be affecting the ability to read data.
  Consult SAP Notes: Look for relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SWI1 (Work Item Selection) to analyze the work items and their statuses.
  Workflow Logs: Check the workflow logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to diagnose and resolve the EAM_WF109 error effectively.