How To Fix EAM_WF107 - Error reading creation timestamp of workitem &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EAM_WF - Messages for EAM Workflow

• Message number: 107

• Message text: Error reading creation timestamp of workitem &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAM_WF107 - Error reading creation timestamp of workitem &1 ?

  The SAP error message EAM_WF107 indicates that there is an issue with reading the creation timestamp of a work item in the SAP system. This error typically arises in the context of SAP's Enterprise Asset Management (EAM) or Workflow processes.
  Cause:
  The error can be caused by several factors, including:
  
  Database Issues: There may be a problem with the database that prevents the system from retrieving the timestamp information.
  Work Item Deletion: The work item referenced may have been deleted or is no longer available in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the work item or its details.
  Corrupted Data: There could be corrupted data in the workflow tables that is causing the system to fail when trying to read the timestamp.
  System Configuration: Incorrect configuration settings in the workflow or EAM module may lead to this error.
  
  Solution:
  To resolve the EAM_WF107 error, you can take the following steps:
  
  
  Check Work Item Existence: Verify if the work item with the specified ID (&1) exists in the system. You can do this by using transaction codes like SWI1 (Work Item Selection) to search for the work item.
  
  
  Database Consistency Check: Perform a consistency check on the database to ensure that there are no issues with the workflow tables. You can use transaction code SE11 to check the relevant tables.
  
  
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the work item and its details.
  
  
  Check for Deletion: If the work item has been deleted, you may need to investigate why it was deleted and whether it can be recreated or restored.
  
  
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the work item ID and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SWI1 (Work Item Selection), SWI2_FREQ (Work Item Frequency), and SWI6 (Work Item Overview) for managing and troubleshooting work items.
  Workflow Configuration: Understanding the configuration of workflows in your SAP system can help identify potential misconfigurations that may lead to errors.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to diagnose and resolve the EAM_WF107 error effectively.