How To Fix EAM_USER_STATUS016 - System error in lock management

SAP Error Message - Details

• Message type: E = Error

• Message class: EAM_USER_STATUS - Messages for EAM User Status Management

• Message number: 016

• Message text: System error in lock management

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAM_USER_STATUS016 - System error in lock management ?

  The SAP error message EAM_USER_STATUS016 indicates a system error in lock management, which typically occurs when there is an issue with the locking mechanism in the SAP system. This can happen for various reasons, such as database inconsistencies, issues with the application server, or problems with user sessions.
  Causes:
  
  Lock Table Issues: The lock table may be full or corrupted, leading to issues in acquiring locks.
  Database Issues: Problems with the underlying database can cause lock management errors.
  Session Management: If there are too many open sessions or if sessions are not being properly released, it can lead to lock contention.
  Transport Issues: If there are ongoing transports or changes being made to the system, it can interfere with lock management.
  User Authorizations: Insufficient authorizations for the user trying to perform the action can also lead to this error.
  
  Solutions:
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. You can delete any unnecessary locks that may be causing the issue.
  Monitor System Performance: Use transaction codes like SM21 (System Log) and ST22 (Dump Analysis) to check for any system errors or dumps that may provide more context on the issue.
  Database Consistency Check: Run database consistency checks to ensure that there are no underlying issues with the database.
  Restart Application Server: If the issue persists, consider restarting the application server to clear any temporary locks or sessions that may be causing the problem.
  User Session Management: Ensure that user sessions are being properly managed and closed when no longer needed.
  Check Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to EAM_USER_STATUS016 for any specific patches or updates that may address this issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Monitoring Tools: Utilize SAP monitoring tools to keep an eye on system performance and lock management to prevent future occurrences.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.