How To Fix EAM_USER_STATUS004 - UserStatus Profile &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EAM_USER_STATUS - Messages for EAM User Status Management

  • Message number: 004

  • Message text: UserStatus Profile &1 does not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EAM_USER_STATUS004 - UserStatus Profile &1 does not exist ?

    The SAP error message EAM_USER_STATUS004 indicates that the user status profile specified in the system does not exist. This error typically occurs in the context of SAP Enterprise Asset Management (EAM) when trying to assign or manage user statuses for an object (like a maintenance order, equipment, etc.) that relies on a user status profile.

    Cause:

    1. Non-Existent User Status Profile: The user status profile referenced in the transaction or process does not exist in the system.
    2. Incorrect Configuration: The user status profile may not have been properly configured or may have been deleted.
    3. Authorization Issues: The user may not have the necessary authorizations to access the user status profile.
    4. Typographical Error: There may be a typo in the user status profile name when it was entered.

    Solution:

    1. Check User Status Profile:

      • Go to the transaction code BS02 (Change User Status Profile) or BS03 (Display User Status Profile) to verify if the user status profile exists.
      • If it does not exist, you may need to create it using BS01 (Create User Status Profile).
    2. Create or Modify User Status Profile:

      • If the profile is missing, create a new user status profile with the required statuses.
      • Ensure that the profile is correctly assigned to the relevant object types (e.g., maintenance orders, notifications).
    3. Check Configuration:

      • Ensure that the user status profile is correctly configured in the system settings. This can be done in the customizing settings under SPRO > Plant Maintenance and Customer Service > Maintenance and Service Processing > User Status.
    4. Review Authorizations:

      • Check if the user has the necessary authorizations to access the user status profile. This can be done by reviewing the user's roles and authorizations.
    5. Correct Typographical Errors:

      • Double-check the input for any typographical errors in the user status profile name.

    Related Information:

    • User Status Profiles: These are used to manage the status of various objects in SAP EAM, allowing for better tracking and reporting of asset conditions.
    • Transaction Codes:
      • BS01: Create User Status Profile
      • BS02: Change User Status Profile
      • BS03: Display User Status Profile
    • Customizing Path: SPRO > Plant Maintenance and Customer Service > Maintenance and Service Processing > User Status

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation, as there may be underlying system issues or configurations that need to be addressed.

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