How To Fix EAM_ODATA_ORDER014 - Order operation contains PRTs, which are not supported in this app

EAM_ODATA_ORDER014 - Overview

• Message type: E = Error

• Message class: EAM_ODATA_ORDER - Maintenance Order-related Messages for SAP Fiori Apps

• Message number: 014

• Message text: Order operation contains PRTs, which are not supported in this app

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EAM_ODATA_ORDER014 - Order operation contains PRTs, which are not supported in this app ?

  The SAP error message EAM_ODATA_ORDER014 indicates that the order operation you are trying to process contains Production Resources/Tools (PRTs), which are not supported in the specific application you are using. This error typically arises in the context of SAP's Enterprise Asset Management (EAM) or Plant Maintenance (PM) modules when working with OData services.
  
  Cause:
  
  PRT Inclusion: The order operation you are trying to execute includes PRTs, which are not supported by the OData service you are using. This could be due to the specific configuration of the OData service or the limitations of the application.
  OData Service Limitations: The OData service may not have been designed to handle operations that include PRTs, leading to this error when such data is encountered.
  Incorrect Data: There may be an issue with the data being sent to the OData service, such as incorrect or unexpected PRT entries.
  
  
  Solution:
  
  Check OData Service Documentation: Review the documentation for the OData service