How To Fix EAM_ODATA_ORDER012 - Order operation contains an incompatible control key (ext. processing)

SAP Error Message - Details

• Message type: E = Error

• Message class: EAM_ODATA_ORDER - Maintenance Order-related Messages for SAP Fiori Apps

• Message number: 012

• Message text: Order operation contains an incompatible control key (ext. processing)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAM_ODATA_ORDER012 - Order operation contains an incompatible control key (ext. processing) ?

  The SAP error message EAM_ODATA_ORDER012 indicates that there is an issue with the control key associated with an order operation in the context of external processing. This error typically arises when the control key used for the operation does not match the expected settings for external processing in the system.
  Cause:
  
  Incompatible Control Key: The control key assigned to the operation may not be configured to allow external processing. This can happen if the control key is set up for internal processing only or if it lacks the necessary settings for external operations.
  Configuration Issues: The control key may not be properly configured in the system settings, leading to incompatibility with the operation type.
  Order Type Restrictions: The order type associated with the operation may have restrictions that prevent the use of certain control keys for external processing.
  
  Solution:
  
  
  Check Control Key Configuration:
  
  Go to the transaction code OPL8 (Control Key Configuration) in SAP.
  Verify the settings for the control key assigned to the operation. Ensure that it is configured to allow external processing.
  If necessary, modify the control key settings to include external processing capabilities.
  
  
  
  Review Order Type Settings:
  
  Check the configuration of the order type associated with the operation. Ensure that it allows the use of the control key in question.
  You can do this by navigating to the relevant configuration settings for order types in the SAP system.
  
  
  
  Adjust the Operation:
  
  If the control key cannot be changed, consider using a different control key that is compatible with external processing.
  Update the operation in the order to use the new control key.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to control keys and external processing to ensure compliance with best practices.
  
  
  
  Testing:
  
  After making changes, test the order operation again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Control Key: A control key in SAP defines how an operation is processed, including whether it is internal or external, and what activities are allowed.
  External Processing: This refers to operations that are carried out outside of the SAP system, often involving third-party vendors or service providers.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO02 (Change Order), IW32 (Change PM Order), and OPL8 (Control Key Configuration) for managing orders and operations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP EAM (Enterprise Asset Management) for further assistance.