How To Fix /EACA/GL_CUST023 - Zero balance only possible with G/L field

SAP Error Message - Details

• Message type: E = Error

• Message class: /EACA/GL_CUST -

• Message number: 023

• Message text: Zero balance only possible with G/L field

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /EACA/GL_CUST023 - Zero balance only possible with G/L field ?

  The SAP error message /EACA/GL_CUST023: Zero balance only possible with G/L field typically occurs in the context of financial postings, particularly when dealing with General Ledger (G/L) accounts in the SAP system. This error indicates that a zero balance is only permissible when a specific G/L field is populated or configured correctly.
  Cause:
  
  Missing G/L Account: The error often arises when a transaction is attempted without specifying a G/L account, or the G/L account does not allow for a zero balance.
  Configuration Issues: The G/L account may be configured in such a way that it does not permit zero balances, or the settings for the account do not align with the transaction being processed.
  Posting Logic: The logic of the posting may require that certain fields be filled out to ensure that the balance is not zero, which could be a requirement for the specific transaction type.
  
  Solution:
  
  Check G/L Account: Ensure that the G/L account being used in the transaction is correctly specified and is set up to allow zero balances if that is the intended outcome.
  Review Configuration: Go to the configuration settings for the G/L account in the SAP system and verify that it is set up correctly. This includes checking the account type, balance settings, and any related parameters.
  Populate Required Fields: If the error indicates that certain fields must be filled, ensure that all required fields are populated correctly in the transaction.
  Consult Documentation: Review SAP documentation or consult with your SAP support team to understand the specific requirements for the G/L account and the transaction type you are working with.
  Test with Different Data: If possible, try posting with different data or a different G/L account to see if the issue persists, which can help isolate the problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB50 (General Ledger Account Document Entry) or F-02 (General Posting) where this error might occur.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific bugs or configuration tips.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to post to the G/L account in question, as restrictions can sometimes lead to unexpected errors.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP Financials for further assistance.