How To Fix /EACA/GL_CUST022 - Partner field only possible with zero balance

SAP Error Message - Details

• Message type: E = Error

• Message class: /EACA/GL_CUST -

• Message number: 022

• Message text: Partner field only possible with zero balance

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /EACA/GL_CUST022 - Partner field only possible with zero balance ?

  The SAP error message /EACA/GL_CUST022 Partner field only possible with zero balance typically occurs in the context of financial transactions, particularly when dealing with General Ledger (GL) accounts and partner accounts in SAP. This error indicates that a transaction involving a partner account cannot be processed because the balance of the account is not zero.
  Cause:
  
  Non-Zero Balance: The primary cause of this error is that the partner account involved in the transaction has a non-zero balance. In SAP, certain transactions that involve partner accounts (like intercompany transactions) require that the balance of the partner account be zero before they can be processed.
  Incorrect Configuration: There may be configuration settings in the system that enforce this rule, which could be related to the specific business processes or accounting principles being followed.
  Transaction Type: The type of transaction being processed may not allow for partner accounts unless the balance is zero.
  
  Solution:
  
  Clear the Balance: To resolve this error, you need to ensure that the partner account has a zero balance. This can be done by:
  
  Posting necessary journal entries to clear any outstanding amounts.
  Making adjustments or corrections to previous transactions that may have left a balance.
  
  
  Review Transaction: Check the transaction you are trying to post and ensure that it is appropriate for the partner account. If the transaction should not require a zero balance, you may need to review the configuration or the nature of the transaction.
  Consult Documentation: Review SAP documentation or consult with your SAP support team to understand the specific requirements for the partner account in your business context.
  Configuration Check: If you believe the error is incorrect, check the configuration settings related to partner accounts in your SAP system. You may need to adjust these settings if they are too restrictive for your business processes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling partner accounts.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like FB50 for general ledger postings) that may be involved in the process.
  User Roles and Authorizations: Ensure that the user attempting the transaction has the necessary authorizations to post to the partner account.
  Testing: If changes are made to clear the balance or adjust configurations, conduct thorough testing to ensure that the changes do not adversely affect other processes.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP financial modules for further assistance.