How To Fix EA867 - IDoc number & already has status 31

SAP Error Message - Details

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 867

• Message text: IDoc number & already has status 31

What causes this issue?

The IDoc
has already been marked for deletion during processing of a
notification and therefore set to status '31'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

No further action is necessary !

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EA867 - IDoc number & already has status 31 ?

  The SAP error message EA867 indicates that an IDoc (Intermediate Document) with a specific number already has a status of 31. In the context of IDocs, status 31 typically means that the IDoc has been processed successfully but is now in a state that indicates it cannot be processed further (for example, it may have been acknowledged or completed).
  Cause:
  The primary cause of this error is that the IDoc you are trying to process or reprocess has already been processed and is in a status that does not allow further processing. This can happen due to:
  
  Duplicate Processing: An attempt to reprocess an IDoc that has already been successfully processed.
  Manual Intervention: Someone may have manually changed the status of the IDoc.
  System Logic: The IDoc processing logic may have already completed the necessary steps for this IDoc.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check IDoc Status: Use transaction code WE02 or WE05 to check the status of the IDoc. Confirm that it is indeed in status 31 and review any associated messages or logs for further details.
  
  
  Review Processing Logic: If you are trying to reprocess the IDoc, ensure that the logic or process that generated the IDoc is functioning correctly and that you are not attempting to reprocess an IDoc that has already been handled.
  
  
  Manual Correction: If necessary, you can manually change the status of the IDoc using transaction code WE19 (IDoc Test Tool) to simulate processing, but this should be done with caution and typically in a test environment.
  
  
  Consult Documentation: Review any relevant documentation or notes related to the specific IDoc type you are working with to understand its processing requirements and limitations.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  Related Information:
  
  IDoc Status Codes: Familiarize yourself with the various IDoc status codes and their meanings. Status 31 indicates that the IDoc has been successfully processed.
  IDoc Monitoring: Regularly monitor IDocs in your system to catch issues early and ensure that they are processed correctly.
  Error Handling: Implement error handling and logging mechanisms in your IDoc processing logic to capture and address issues as they arise.
  
  By following these steps, you should be able to address the EA867 error and understand the implications of the IDoc status.