How To Fix EA839 - IDoc '&' could not be closed after status was set

SAP Error Message - Details

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 839

• Message text: IDoc '&' could not be closed after status was set

What causes this issue?

IDoc number &v1& could not be closed after the status was set to
'archived' (program &v2&, routine &v3&).

System Response

The IDoc could not be archived.

How to fix this error?

Please check for database errors.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EA839 - IDoc '&' could not be closed after status was set ?

  The SAP error message EA839 indicates that an IDoc (Intermediate Document) could not be closed after its status was set. This error typically arises during the processing of IDocs, which are used for data interchange between SAP systems and external systems.
  Causes:
  
  IDoc Status Issues: The IDoc may have been set to a status that does not allow it to be closed. For example, if the IDoc is in a status that indicates it has not been processed correctly, it cannot be closed.
  Database Locking: There may be a database lock on the IDoc, preventing it from being updated or closed.
  Configuration Issues: Incorrect configuration in the IDoc processing settings or partner profiles can lead to this error.
  Program Errors: There may be a bug or error in the custom program or function module that is processing the IDoc.
  Communication Issues: If the IDoc is being processed in a distributed environment, communication issues between systems can lead to this error.
  
  Solutions:
  
  Check IDoc Status: Review the status of the IDoc in transaction WE02 or WE05. Ensure that the IDoc is in a status that allows it to be closed (e.g., status 03 for successfully processed).
  Reprocess IDoc: If the IDoc is in an error status (e.g., status 51), you may need to correct the underlying issue and reprocess the IDoc.
  Check for Locks: Use transaction SM12 to check for any locks on the IDoc. If there are locks, you may need to release them.
  Review Configuration: Check the partner profiles (transaction WE20) and IDoc settings to ensure they are correctly configured.
  Debugging: If the issue persists, consider debugging the program or function module that is processing the IDoc to identify any potential errors in the code.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  IDoc Processing: Understanding the IDoc lifecycle and the various statuses can help in diagnosing issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WE02 (Display IDoc), WE05 (IDoc List), and SM12 (Display Locks).
  SAP Community: Engaging with the SAP Community or forums can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.