How To Fix EA828 - IDoc '&': Status records exist already

SAP Error Message - Details

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 828

• Message text: IDoc '&': Status records exist already

What causes this issue?

During reloading of IDoc number &v1& to the database, it was discovered
that status records with the given number already exist in the database
(program &v2&, routine &v3&).

System Response

The IDoc could not be reloaded successfully.

How to fix this error?

Please check if the data you wish to reload is already available in the
database.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EA828 - IDoc '&': Status records exist already ?

  The SAP error message EA828 indicates that there are status records already existing for the IDoc (Intermediate Document) identified by the ID '&'. This typically occurs when there is an attempt to process or reprocess an IDoc that has already been processed or has existing status records in the system.
  Cause:
  
  Duplicate Processing: The IDoc may have already been processed, and the system is trying to process it again.
  IDoc Status: The IDoc might be in a status that does not allow for further processing (e.g., it could be in a status like '51' which indicates that it has been processed with errors).
  IDoc Already Exists: The IDoc might have been created multiple times, leading to conflicts in processing.
  
  Solution:
  
  Check IDoc Status: Use transaction code WE02 or WE05 to check the status of the IDoc. Look for the status codes and determine if the IDoc has already been processed or if there are errors.
  Reprocess or Correct Errors: If the IDoc has errors, you may need to correct the underlying issue and then reprocess the IDoc. You can use transaction code BD87 to reprocess IDocs with errors.
  Delete or Archive: If the IDoc is no longer needed, you may consider deleting or archiving it, depending on your organization's data retention policies.
  Consult Logs: Check the application logs (transaction SLG1) for any additional information related to the IDoc processing that might provide insights into why the error occurred.
  Review Custom Code: If there is custom code involved in processing IDocs, review it to ensure that it is not causing the IDoc to be processed multiple times inadvertently.
  
  Related Information:
  
  IDoc Status Codes: Familiarize yourself with the various IDoc status codes to understand what each status means and how to handle them.
  SAP Notes: Check SAP Notes for any known issues or patches related to IDoc processing that might be relevant to your version of SAP.
  Documentation: Review SAP documentation on IDoc processing for best practices and troubleshooting steps.
  
  By following these steps, you should be able to resolve the EA828 error and ensure proper handling of IDocs in your SAP system.