How To Fix E9876 - Internal error: Conversion of screen to internal format incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: E9 - General IS-U Error Messages

• Message number: 876

• Message text: Internal error: Conversion of screen to internal format incorrect

What causes this issue?

An error occurred in function module &V1& for field &V2& during
conversion of a meter reading for screen display.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E9876 - Internal error: Conversion of screen to internal format incorrect ?

  The SAP error message E9876, which states "Internal error: Conversion of screen to internal format incorrect," typically indicates an issue with the screen rendering or the conversion of the screen data into an internal format that SAP can process. This error can arise from various causes, including:
  Causes:
  
  Screen Layout Issues: There may be inconsistencies or errors in the screen layout or screen elements defined in the SAP GUI.
  Custom Code: If there are custom enhancements or modifications in the program or screen, they might not be compatible with the current SAP version or configuration.
  SAP GUI Version: The version of the SAP GUI being used may not be compatible with the backend system, leading to rendering issues.
  Data Issues: Corrupted or unexpected data being processed by the screen can lead to conversion errors.
  System Bugs: There may be bugs in the SAP system or specific transactions that trigger this error.
  
  Solutions:
  
  Check Screen Layout: Review the screen layout and ensure that all elements are correctly defined. If there are custom screens, verify that they are correctly implemented.
  Update SAP GUI: Ensure that you are using the latest version of the SAP GUI. Sometimes, updating to the latest version can resolve compatibility issues.
  Review Custom Code: If there are any custom enhancements or modifications, review the code for errors or inconsistencies. Consider temporarily disabling them to see if the error persists.
  Check Data Integrity: Validate the data being processed by the screen. Look for any anomalies or corrupted data that might be causing the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. SAP frequently releases updates to fix known issues.
  Debugging: If you have access to debugging tools, you can try to debug the program to identify where the conversion is failing.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, screen numbers, and any relevant logs.
  
  Related Information:
  
  SAP Notes: Search for specific SAP Notes related to E9876 or screen conversion errors in the SAP Support Portal.
  Transaction Codes: Identify the transaction code that triggered the error to narrow down the investigation.
  System Logs: Check system logs (SM21) and short dumps (ST22) for any additional error messages or information that could provide context for the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the E9876 error in your SAP environment.