How To Fix E7362 - Time zone does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: E7 - IS-U master data

• Message number: 362

• Message text: Time zone does not exist

What causes this issue?

The time zone you attempted to enter in the utility installation is not
contained in the time zone table (TTZZ).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

Make a different entry or enhance the definition of the time zones.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E7362 - Time zone does not exist ?

  The SAP error message E7362, which states "Time zone does not exist," typically occurs when the system is unable to find a specified time zone in its configuration. This can happen for various reasons, such as incorrect time zone settings in user profiles, missing time zone definitions in the system, or issues with the underlying database.
  Causes:
  
  Incorrect User Profile Settings: The user profile may have a time zone set that is not recognized by the system.
  Missing Time Zone Definitions: The time zone may not be defined in the SAP system, especially if it is a custom or less common time zone.
  Database Issues: There may be inconsistencies or issues with the database that prevent the time zone from being recognized.
  System Configuration: The system may not be properly configured to handle certain time zones, especially if it has not been updated or patched.
  
  Solutions:
  
  
  Check User Profile Settings:
  
  Go to the user profile settings (transaction code SU01).
  Check the "Defaults" tab for the time zone setting.
  Ensure that the time zone is valid and exists in the system.
  
  
  
  Verify Time Zone Definitions:
  
  Use transaction code SUC1 or SUC2 to check the time zone definitions.
  Ensure that the required time zone is listed and correctly configured.
  
  
  
  Update Time Zone Data:
  
  If the time zone is missing, you may need to update the time zone data in the system.
  This can often be done through system updates or patches that include time zone information.
  
  
  
  Check System Configuration:
  
  Ensure that the system is configured to handle the required time zones.
  Consult with your SAP Basis team to verify that the system is up to date and properly configured.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  There may be specific patches or updates that resolve known issues related to time zones.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Time Zone Configuration: Understanding how time zones are configured in SAP can help prevent this error. Familiarize yourself with the relevant transactions and settings.
  SAP Documentation: Review SAP documentation related to time zone management for more detailed guidance.
  User Training: Ensure that users are trained on how to set their time zone correctly in their profiles to avoid this error in the future.
  
  By following these steps, you should be able to resolve the E7362 error and ensure that the time zone settings in your SAP system are correctly configured.