How To Fix DV656 - Address data of initiator was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 656

• Message text: Address data of initiator was not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DV656 - Address data of initiator was not found ?

  The SAP error message DV656, which states "Address data of initiator was not found," typically occurs in the context of document processing or workflow scenarios where the system is unable to retrieve the address information for the user or initiator of a particular action. This can happen in various modules, including SAP Workflow, SAP Document Management System (DMS), or other areas where user address data is required.
  Causes:
  
  Missing User Master Data: The user initiating the action may not have complete or correct address data in their user master record.
  Incorrect User ID: The user ID being referenced may be incorrect or not exist in the system.
  Data Synchronization Issues: If the system is integrated with other systems (like an HR system), there may be synchronization issues leading to missing address data.
  Authorization Issues: The user may not have the necessary authorizations to access the address data.
  Configuration Issues: There may be configuration issues in the workflow or document processing settings that prevent the system from retrieving the address data.
  
  Solutions:
  
  
  Check User Master Data:
  
  Go to transaction code SU01 and enter the user ID of the initiator.
  Verify that the address data (such as name, address, email, etc.) is correctly maintained in the user profile.
  If the data is missing, update the user master record with the necessary address information.
  
  
  
  Verify User ID:
  
  Ensure that the user ID being referenced in the error message is correct and exists in the system.
  
  
  
  Data Synchronization:
  
  If the user data is maintained in an external system, check the integration and synchronization processes to ensure that the address data is being correctly transferred to SAP.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the address data. This can be checked in transaction code SU53 after the error occurs.
  
  
  
  Review Workflow Configuration:
  
  If the error occurs in a workflow context, review the workflow configuration to ensure that it is set up correctly to retrieve the address data.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01 (User Maintenance)
  SU53 (Authorization Check)
  SWI1 (Work Item Selection)
  
  
  
  SAP Documentation: Review SAP documentation related to user management and workflows for more detailed guidance on maintaining user data and troubleshooting related issues.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  
  By following these steps, you should be able to identify the cause of the DV656 error and implement the appropriate solution.