How To Fix DV370 - Document for shipping order could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 370

• Message text: Document for shipping order could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DV370 - Document for shipping order could not be read ?

  The SAP error message DV370, which states "Document for shipping order could not be read," typically occurs in the context of logistics and shipping processes within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes of DV370 Error
  
  Missing Document: The shipping order document may not exist in the system, or it may have been deleted or archived.
  Authorization Issues: The user may not have the necessary permissions to access the shipping order document.
  Data Inconsistencies: There may be inconsistencies or corruption in the data related to the shipping order.
  Configuration Issues: Incorrect configuration settings in the shipping or logistics modules can lead to this error.
  System Errors: Temporary system issues or bugs in the SAP environment can also cause this error.
  
  Solutions
  
  
  Check Document Existence:
  
  Verify if the shipping order document exists in the system. You can do this by using transaction codes like VL03N (Display Outbound Delivery) or VT03N (Display Shipment) to check if the document is available.
  
  
  
  Review User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the shipping order document. This can be checked with the help of your SAP security team.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any inconsistencies in the shipping order data. You may need to use transaction codes like SE38 to run specific reports or programs that check for data integrity.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to shipping and logistics in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  System Logs and Traces:
  
  Check system logs (transaction SM21) and short dumps (transaction ST22) for any related errors that might provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide patches or updates if the issue is related to a known bug.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL03N, VT03N, SE38, SM21, and ST22.
  SAP Notes: Search for SAP Notes related to error DV370 in the SAP Support Portal. These notes may provide specific fixes or workarounds.
  Documentation: Review SAP documentation related to shipping and logistics processes to ensure that all steps are being followed correctly.
  
  By following these steps, you should be able to diagnose and resolve the DV370 error in your SAP system.