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Message type: E = Error
Message class: DV - EHS: Messages for Report Shipping
Message number: 362
Message text: Recipient data was determined (&1 &2 &3 &4)
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DV362
- Recipient data was determined (&1 &2 &3 &4) ?The SAP error message DV362, which states "Recipient data was determined (&1 &2 &3 &4)," typically occurs in the context of SAP's Document Management System (DMS) or when dealing with workflows and notifications. This message indicates that the system has identified a recipient for a document or notification, but there may be an issue with the data or configuration.
Cause:
- Missing or Incorrect Recipient Data: The recipient data (like email addresses or user IDs) may be missing, incorrect, or not properly configured in the system.
- Authorization Issues: The user may not have the necessary authorizations to access the recipient data.
- Configuration Issues: There may be issues with the configuration of the workflow or notification settings in SAP.
- Data Inconsistencies: There could be inconsistencies in the master data related to the recipients.
Solution:
- Check Recipient Data: Verify that the recipient data is correctly maintained in the system. This includes checking user profiles, email addresses, and any relevant master data.
- Review Workflow Configuration: If this error occurs in the context of a workflow, review the workflow configuration to ensure that the recipient determination logic is correctly set up.
- Authorization Check: Ensure that the user has the necessary authorizations to access the recipient data. This may involve checking roles and permissions in the SAP system.
- Debugging: If the issue persists, consider using transaction codes like SLG1 (Application Log) to check for any logs related to the error. This can provide more context on what went wrong.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and its context.
- Contact SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
Related Information:
By following these steps, you should be able to identify the root cause of the DV362 error and implement a suitable solution.
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