How To Fix DV363 - Error occurred when determining recipient data

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 363

• Message text: Error occurred when determining recipient data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DV363 - Error occurred when determining recipient data ?

  The SAP error message DV363, which states "Error occurred when determining recipient data," typically occurs in the context of SAP's Document Management System (DMS) or when sending documents or notifications via email. This error indicates that the system encountered an issue while trying to determine the recipient's data, which can be due to various reasons.
  Causes:
  
  Missing Recipient Data: The recipient's email address or other necessary data may not be properly maintained in the system.
  Incorrect Configuration: There may be issues with the configuration of the communication settings in SAP, such as SMTP settings for email.
  User Authorizations: The user may not have the necessary authorizations to access the recipient data.
  Data Inconsistencies: There could be inconsistencies or errors in the master data related to the recipient.
  Technical Issues: There may be underlying technical issues, such as problems with the SAP application server or network connectivity.
  
  Solutions:
  
  Check Recipient Data: Verify that the recipient's email address and other