How To Fix DV285 - An error occurred when outputting the cover sheet (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 285

• Message text: An error occurred when outputting the cover sheet (&)

What causes this issue?

An error occurred when outputting the final cover sheet. The error
either refers to cover sheet generation or printing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DV285 - An error occurred when outputting the cover sheet (&) ?

  The SAP error message DV285, which states "An error occurred when outputting the cover sheet (&)," typically occurs in the context of document output, particularly when generating cover sheets for documents such as invoices, delivery notes, or other output forms.
  Causes:
  
  Configuration Issues: The output type or form may not be correctly configured in the SAP system.
  Missing or Incorrect Data: Required data for generating the cover sheet may be missing or incorrect, leading to errors during processing.
  Form Issues: The Smart Form or SAPscript used for the cover sheet may have errors or may not be properly activated.
  Authorization Issues: The user may not have the necessary authorizations to execute the output.
  Technical Errors: There may be underlying technical issues, such as problems with the print server or spool requests.
  
  Solutions:
  
  
  Check Output Configuration:
  
  Verify that the output type is correctly configured in the system (transaction code NACE).
  Ensure that the correct form is assigned to the output type.
  
  
  
  Review Data:
  
  Check the data being processed to ensure all required fields are populated correctly.
  Look for any missing or incorrect entries in the document that is being processed.
  
  
  
  Inspect the Form:
  
  If using Smart Forms, check the form for errors. You can do this using transaction code SMARTFORMS.
  If using SAPscript, check the script for any issues using transaction code SE71.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the output. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Review Spool Requests:
  
  Check the spool requests for any errors. You can do this using transaction SP01. Look for any relevant error messages that might provide more context.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the output process to identify where the error occurs. This may require technical expertise.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  NACE: Output Types Configuration
  SMARTFORMS: Smart Forms Maintenance
  SE71: SAPscript Form Maintenance
  SP01: Spool Request Overview
  SU53: Authorization Check
  
  
  
  Documentation: Review SAP documentation related to output management and forms to understand the configuration and troubleshooting steps better.
  
  
  If the issue continues after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further assistance.